At Phoenix Cannabis Seeds, we always go the extra mile to make sure that our legendarily fanatical customer service reaches you both online and offline.

In this section of the site, we’ve written up some clear answers to most of the questions you might have for us: As well as some that you might not have thought of yet.

Does Phoenix ship to my country?

The Vault ships orders to every corner of the earth, however, it is very important that you check your local laws regarding the sale and ownership of cannabis seeds before you place an order with us – We’d strongly advise you to fully research this and we urge you to obey all of your local laws.

You can find out more information on this topic by visiting our shipping & returns section.

Why should I choose Phoenix for expanding my cannabis seeds collection?

UK delivery so we are much faster than most cannabis seeds companies shipping from Europe

Phoenix Cannabis Seeds are fanatical about customer support and will take good care of you.

Phoenix Cannabis Seeds offers incredibly discreet shipping options and guaranteed delivery to anywhere in the world at no extra cost to you.

PLUS: First-time customers can use the discount: FIRST10 in their shopping cart to get 10% off their first order: Sweet, right?

Is my order with Phoenix Cannabis Seeds guaranteed?

Yes.  Orders from Phoenix include FREE guaranteed delivery, for your peace of mind: You can check out more details about how this works by popping over to our FREE guaranteed delivery section.  Exclusions apply.

What kind of payments does Phoenix accept?

Phoenix Cannabis Seeds are committed to protecting your security and privacy.  Our payment methods reflect this – and also help to give you the choice of how you’d like to pay. 

So whether you’d rather use your Credit or Debit Card through our secure online store, or simply prefer to pay via Bank Transfer, Bitcoin, or send us a Cash Payment in ANY major currency, we’re here to accommodate your needs.  Check out our payments information section for more details on telephone orders and details for bank transfers.

What will show up on my card statement?

Credit or Debit Card Transactions made via Phoenix cannabis seeds will show up discreetly on your statement (They’ll be marked: ‘Phoenix’), with no mention as to the nature of the transaction, meaning that no one will be any wiser as to what you have been buying from us.

How secure is it to buy from Phoenix Cannabis Seeds?

Phoenix Cannabis Seeds uses the most robust SSL security methods possible to ensure that all transactions are fully protected, so you can rest easy when you place your order with us.

How discreet is the shipping?

All of our orders are sent using incredibly discreet packaging and the stealthiest packing methods known to man. When you sign for your delivery, you can be confident that no-one on the planet will be able to tell what you ordered, apart from your buddies right here at Phoenix Cannabis Seeds

Will my details be safe with Phoenix Cannabis Seeds?

We are fully committed to protecting and upholding the privacy of all its customers.  Check out our privacy policy for more detailed information on all the ways in which we do this.

Does Phoenix Cannabis Seeds have a shop that I can visit?

Phoenix Cannabis Seeds is an online store which also processes telephone and mail orders from customers all over the world.  We do not have a physical store that you can visit, however our fanatical customer support team is just a phone-call or an email away – and we are always willing to accommodate your suggestions, if you require an extra level of discretion.

If you’d prefer to arrange to collect your order from our Edinburgh office, we are happy to discuss this matter with you: Just pick up the phone and give us a ring on 07949276118.

Find out all the different ways that you can get in touch with our team for those times when a human touch is required by visiting our contact us page.

Why does Phoenix sell cannabis seeds, if I’m not allowed to grow them where I live?

Cannabis Seeds are entirely legal to buy and own in the UK and in many locales all around the world.  Germination or cultivation of said cannabis seeds, however, is entirely illegal in the UK and in many other countries.  Phoenix sells cannabis seeds to allow collectors all over the world to legally preserve valuable genetics for more enlightened times in the future, as adult genetic souvenirs, or for novelty purposes.

We urge you to obey all of your local laws and to only place an order with us if you are entirely certain that it is legal to buy, own or have cannabis seeds sent where you live.

To get more information on the legal side of things regarding the sale of cannabis seeds, check out our legal information section.

Is there a discount code for buying cannabis seeds?

New customers can use FIRST10 in the checkout for 10% off your first cannabis seeds order.

What freebies does Phoenix Cannabis Seeds offer?

Check out our freebies and promos at phoenix-cannabis-seeds.co.uk/discount-cannabis-seeds

We also offer the best stealth packing options & guaranteed delivery (where tracking is available) so you know we are committed to getting your order to you.

I have another question for you: Help!

We hope that this FAQ section has answered most of your questions: But if you have another one for us that hasn’t been answered yet, please let us know by getting in touch: We’re here to help, buddy!

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